Poly EncorePro EP310 Mono Headset | USB-A – 767G1AA
Poly EP 310 Mono USB-A HS TAA
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Voice-Optimized Audio · Wideband
- SoundGuard Hearing Protection
- Dynamic Mute Alert
- All-Day Comfort · Lightweight Design
- USB-A Plug-and-Play · Inline Controls
Will this work for me?
View Requirements
Poly EP 310 Mono USB-A HS TAA
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Voice-Optimized Audio · Wideband
- SoundGuard Hearing Protection
- Dynamic Mute Alert
- All-Day Comfort · Lightweight Design
- USB-A Plug-and-Play · Inline Controls
Will this work for me?
View RequirementsProduct Overview
Built with voice-optimized frequency response (50Hz - 8kHz), the EncorePro 310 enhances speech clarity for more accurate conversations. The inline USB controller provides intuitive access to volume, mute, and call controls, while the Dynamic Mute Alert feature verbally notifies agents when they're speaking while muted. SoundGuard acoustic protection technology limits sound levels to 118dBA, protecting users from acoustic shock during extended shifts.
The plug-and-play USB-A connection ensures broad compatibility with Windows and macOS systems, working seamlessly with all major UC platforms including Microsoft Teams, Zoom, Webex, and softphones from Avaya and Cisco. IT administrators can leverage Plantronics Manager Pro (sold separately) for centralized device management, usage monitoring, and firmware updates across the organization.
Ensure customers hear you clearly, not your neighbors. The flexible boom positions precisely for optimal voice pickup while noise cancellation eliminates background distractions.
- • Uni-directional noise-canceling microphone
- • Flexible boom for precise positioning
- • Voice-optimized frequency response
Crystal-clear conversations with frequency response tuned specifically for human voice reproduction. Better understanding leads to better outcomes and happier customers.
- • 50Hz - 8kHz wideband audio
- • 28mm speaker driver
- • 32 Ohm impedance
Protect your team's hearing during long shifts. Acoustic limiting technology guards against sudden loud sounds and maintains safe daily exposure levels.
- • 118dBA acoustic limiting
- • G616 compliance
- • Time-weighted average (TWA) protection
Never accidentally speak while muted again. The headset verbally alerts you when you're talking with mute enabled, preventing missed communications.
- • Voice notification when speaking while muted
- • USB-only feature
- • Inline mute button
Built for intensive use throughout full shifts. Soft ear cushions and lightweight construction reduce fatigue, while fold-flat design enables around-the-neck comfort between calls.
- • Soft, replaceable foam ear cushions
- • Lightweight monaural design (105g)
- • Fold-flat ear cushions
Connect instantly to any PC or laptop with no drivers required. Inline controller puts volume, mute, and call controls at your fingertips.
- • USB-A connectivity
- • Inline volume and mute controls
- • Windows and macOS compatible
Who Should Use This Product?
Contact Center Agents
Designed for intensive softphone users in formal customer care centers who need reliable audio, all-day comfort, and acoustic protection during extended call sessions.
Customer Service Representatives
Ideal for customer service organizations requiring clear voice communication, noise cancellation, and professional call quality at an accessible price point.
Help Desk & Support Teams
Perfect for IT help desk and technical support professionals who spend significant time on calls and need comfortable, reliable headsets with intuitive controls.
Why Choose This Product
For IT teams, the EncorePro 310 offers plug-and-play simplicity with broad UC platform compatibility. Optional Plantronics Manager Pro integration enables centralized device management, usage monitoring, and firmware updates across the organization. The proven durability and 2-year warranty provide peace of mind, while the lightweight design and replaceable ear cushions minimize support requests related to comfort issues.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Zoom, Webex, Google Meet, Avaya, Cisco, and other UC platforms
Requirements
- • USB-A port
Software
- • Poly Lens or Plantronics Hub (optional, for customization); Plantronics Manager Pro (optional, sold separately for enterprise management)
Note
This is the USB-A variant. For USB-C connectivity, see EncorePro 310 USB-C (760Q8AA/214569-01). For desk phone connectivity, see EncorePro 310 QD (77T43AA/214572-01).
What's in the Box
- EncorePro 310 Headset with USB-A cable
- Quick Start Guide
Technical Specifications
Primary Attributes
Audio
Certifications
Connectivity
General
Microphone
Physical Traits
EncorePro USB Models (8)
EncorePro 320 - USB-C
USB-C
EncorePro 310 - USB-C
USB-C
EP545
USB-A
USB-C
EncorePro EP515 UC - USB-A/USB-C
USB-A
USB-C
EncorePro EP515-M
USB-A
USB-C
EP320 USB-A
USB-A
EncorePro 525 UC - USB-A/USB-C
USB-A
USB-C
EncorePro EP525-M
USB-A
USB-C