Poly EncorePro EP310 Mono Headset | USB-C – 760Q8AA
EncorePro 310 - USB-C
Poly EP 310 USB-C Mono HS TAA
MPN: 760Q8AA
|
Condition: New
|
Checking...
Your Price
$58.40
MSRP: $99.95
Your Savings
$41.55
41.6% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Voice-Optimized Frequency Response
- Dynamic Mute Alert
- SoundGuard DIGITAL Protection
- All-Day Comfort · Lightweight Design
- USB-C · Plug-and-Play
Will this work for me?
View Requirements
EncorePro 310 - USB-C
Poly EP 310 USB-C Mono HS TAA
MPN: 760Q8AA
|
Condition: New
|
Checking...
Your Price
$58.40
MSRP: $99.95
Your Savings
$41.55
41.6% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Voice-Optimized Frequency Response
- Dynamic Mute Alert
- SoundGuard DIGITAL Protection
- All-Day Comfort · Lightweight Design
- USB-C · Plug-and-Play
Will this work for me?
View RequirementsProduct Overview
The Poly EncorePro 310 (760Q8AA) is a plug-and-play USB-C monaural headset designed for contact center professionals who need all-day comfort and reliable audio quality. Featuring a flexible noise-canceling microphone on a 135mm boom, this headset ensures customers hear clearly while background noise is minimized. The voice-optimized frequency response creates clearer, more accurate conversations that lead to better outcomes.
Built for intensive softphone use, the EncorePro 310 includes inline call controls for easy volume adjustment, muting, and call answer/end functions. The unique dynamic mute alert verbally signals agents when they're speaking while muted—a feature exclusive to this class of headsets. SoundGuard DIGITAL technology provides acoustic protection with G616 support limiting levels to 102 dBSPL and Time Weighted Average (TWA) preventing daily sound exposure from exceeding safe thresholds.
The lightweight design with soft, replaceable foam ear cushions delivers comfort throughout extended shifts. Fold-flat earpieces allow around-the-neck placement between calls, keeping agents responsive and comfortable. Compatible with Windows and macOS, the EncorePro 310 works seamlessly with UC applications from Avaya, Cisco, Microsoft, and other leading providers.
Built for intensive softphone use, the EncorePro 310 includes inline call controls for easy volume adjustment, muting, and call answer/end functions. The unique dynamic mute alert verbally signals agents when they're speaking while muted—a feature exclusive to this class of headsets. SoundGuard DIGITAL technology provides acoustic protection with G616 support limiting levels to 102 dBSPL and Time Weighted Average (TWA) preventing daily sound exposure from exceeding safe thresholds.
The lightweight design with soft, replaceable foam ear cushions delivers comfort throughout extended shifts. Fold-flat earpieces allow around-the-neck placement between calls, keeping agents responsive and comfortable. Compatible with Windows and macOS, the EncorePro 310 works seamlessly with UC applications from Avaya, Cisco, Microsoft, and other leading providers.
Benefits
Customers hear you clearly without background distractions. The flexible 135mm boom positions the microphone precisely for optimal voice pickup in busy contact center environments.
Key Specs
- • Omnidirectional noise-canceling microphone
- • 135mm flexible boom with 290° rotation
- • Microphone bandwidth: 35 Hz - 21 kHz
Benefits
Conversations are clearer and more accurate with dynamically switching frequency response that ensures optimal sound levels for speech comprehension.
Key Specs
- • Telecom mode: 200 Hz - 6.8 kHz
- • Multimedia mode: 50 Hz - 8 kHz
- • Speaker bandwidth: 20 Hz - 10 kHz
Benefits
Never miss a moment speaking while muted. This unique feature verbally alerts agents instantly when they're talking with mute enabled—the only headset in its class with this capability.
Key Specs
- • Voice notification when speaking while muted
- • Inline mute button control
- • Exclusive to EncorePro 300 Series
Benefits
Protect your hearing during long shifts with sophisticated acoustic limiting technology that maintains natural-sounding speech while preventing harmful sound exposure.
Key Specs
- • Acoustic limiting below 118 dBA
- • G616 support: limits to 102 dBSPL
- • TWA: prevents exposure exceeding 85 dBA
Benefits
Work comfortably through extended shifts with a lightweight headset featuring soft, replaceable ear cushions and fold-flat earpieces for around-the-neck placement between calls.
Key Specs
- • Weight: 70g / 0.11 lb
- • Foam ear cushions (replaceable)
- • Fold-flat earpiece design
Benefits
Connect instantly to modern laptops and workstations. No drivers required—just plug in and start taking calls with professional audio quality.
Key Specs
- • USB Type-C connection
- • 2190mm cable length
- • Inline controls: volume, mute, call answer/end
Who Should Use This Product?
Contact Center Agents
Designed for intensive all-day use in formal customer care centers, with comfort features, acoustic protection, and voice optimization for extended call sessions.
Customer Service Representatives
Ideal for customer service organizations using softphones and UC applications who need clear audio quality and reliable performance at an accessible price point.
Unified Communications Users
Perfect for professionals using UC applications from Avaya, Cisco, Microsoft, and other providers who need plug-and-play USB-C connectivity with inline call controls.
Why Choose This Product
The Poly EncorePro 310 delivers the audio quality and comfort contact center teams need to perform at their best throughout their shifts. The noise-canceling microphone ensures customers hear clearly, while voice-optimized frequency response creates more accurate conversations that lead to better outcomes and happier customers. The dynamic mute alert prevents embarrassing moments when agents speak while muted.
For IT departments, the EncorePro 310 offers exceptional value with proven reliability and compatibility across major UC platforms. The plug-and-play USB-C connection eliminates driver installation, while Plantronics Manager Pro integration enables centralized device management, usage monitoring, and inventory tracking. SoundGuard DIGITAL acoustic protection helps organizations meet workplace safety requirements while the 2-year warranty provides peace of mind.
For IT departments, the EncorePro 310 offers exceptional value with proven reliability and compatibility across major UC platforms. The plug-and-play USB-C connection eliminates driver installation, while Plantronics Manager Pro integration enables centralized device management, usage monitoring, and inventory tracking. SoundGuard DIGITAL acoustic protection helps organizations meet workplace safety requirements while the 2-year warranty provides peace of mind.
Will This Work for Me?
Works With
- • Windows 10, Windows 11, macOS
- • UC applications from Avaya, Cisco, Microsoft, and other leading providers
- • Skype for Business certified, Microsoft Lync optimized
Requirements
- • USB Type-C port
Software
- • Plantronics Manager Pro (optional, for enterprise device management and analytics)
Note
USB-C version. For USB-A connectivity, see EncorePro 310 USB-A (214568-01).
What's in the Box
- Headset
- User guide
Technical Specifications
Primary Attributes
Active Noise Cancellation (ANC):
No
Connectivity:
USB-C
Corded / Wireless:
Corded
Headset Speakers:
Mono (One Ear)
Wearing Style:
Over the Head, On the Ear
Wideband Audio:
Yes
Audio
Active Noise Cancellation (ANC):
No
Headset Speakers:
Mono (One Ear)
Wideband Audio:
Yes
Acoustic Shock Protection:
Yes
Hearing Protection:
SoundGuard DIGITAL
Speaker Bandwidth (Music):
50Hz - 8kHz
Speaker Bandwidth (Talking):
200Hz - 6.8kHz
Connectivity
Corded / Wireless:
Corded
Connectivity:
USB-C
Device Controls:
Volume Up / Down, Call Answer / End, Mute
Microphone
Microphone Noise Reduction:
Noise-canceling
Physical Traits
Wearing Style:
Over the Head, On the Ear
Color:
Black
Ear Cushion Replaceable:
Yes
Item Weight:
52 g
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