Poly EncorePro EP320 Stereo Headset | USB-A – 767G0AA
EP320 USB-A
Poly EP 320 Stereo USB-A HS TAA
MPN: 767G0AA
|
Condition: New
|
Checking...
Your Price
$63.55
MSRP: $112.20
Your Savings
$48.65
43.4% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Voice Optimization
- SoundGuard Digital · Acoustic Protection
- Inline Call Controls · Dynamic Mute Alert
- All-Day Comfort · Lightweight Design
- USB-A Plug-and-Play · UC Compatible
- Enterprise-Grade Durability
Will this work for me?
View Requirements
EP320 USB-A
Poly EP 320 Stereo USB-A HS TAA
MPN: 767G0AA
|
Condition: New
|
Checking...
Your Price
$63.55
MSRP: $112.20
Your Savings
$48.65
43.4% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Voice Optimization
- SoundGuard Digital · Acoustic Protection
- Inline Call Controls · Dynamic Mute Alert
- All-Day Comfort · Lightweight Design
- USB-A Plug-and-Play · UC Compatible
- Enterprise-Grade Durability
Will this work for me?
View RequirementsProduct Overview
The Poly EncorePro EP320 (767G0AA) is a stereo USB-A headset designed for contact center professionals who need reliable, all-day comfort and clear audio quality. Featuring a flexible noise-canceling microphone boom, this headset ensures your voice comes through clearly while blocking out background noise from busy office environments. The voice-optimized frequency response delivers clearer conversations for better customer interactions.
Built for intensive softphone use, the EncorePro EP320 connects directly via USB-A for plug-and-play simplicity with all major UC platforms including Microsoft Teams, Zoom, Webex, and RingCentral. The inline call controls provide easy access to volume adjustment and muting, while the dynamic mute alert verbally notifies you if you're speaking while muted—preventing missed communications.
The lightweight on-ear design with soft, replaceable foam ear cushions provides comfort during extended call sessions. SoundGuard Digital acoustic protection limits sounds above 118dBA to protect hearing during long shifts. With over 40 years of enterprise headset expertise behind it, the EncorePro 300 Series delivers the perfect balance of quality, comfort, and value for customer service teams.
Built for intensive softphone use, the EncorePro EP320 connects directly via USB-A for plug-and-play simplicity with all major UC platforms including Microsoft Teams, Zoom, Webex, and RingCentral. The inline call controls provide easy access to volume adjustment and muting, while the dynamic mute alert verbally notifies you if you're speaking while muted—preventing missed communications.
The lightweight on-ear design with soft, replaceable foam ear cushions provides comfort during extended call sessions. SoundGuard Digital acoustic protection limits sounds above 118dBA to protect hearing during long shifts. With over 40 years of enterprise headset expertise behind it, the EncorePro 300 Series delivers the perfect balance of quality, comfort, and value for customer service teams.
Benefits
Ensure customers hear you clearly in busy contact center environments. The flexible boom mic blocks background noise while voice-optimized frequency response makes conversations more accurate.
Key Specs
- • 4mm unidirectional noise-canceling microphone
- • Flexible positioning boom
- • Voice-optimized frequency response
Benefits
Protect your hearing during long shifts with sophisticated acoustic limiting technology. Meets G616 and TWA standards for workplace hearing safety.
Key Specs
- • Limits sounds above 118dBA
- • G616 and TWA compliant
- • Natural-sounding speech maintained
Benefits
Manage calls without reaching for your computer. The unique dynamic mute alert verbally notifies you when speaking while muted—preventing missed communications.
Key Specs
- • Volume up/down controls
- • Mute button with LED indicator
- • Dynamic mute alert notification
Benefits
Stay comfortable through extended call sessions with soft foam ear cushions and a lightweight on-ear design. Ear cushions fold flat for around-the-neck comfort between calls.
Key Specs
- • 105g lightweight design
- • Soft, replaceable foam ear cushions
- • Fold-flat ear cushions
Benefits
Connect instantly to any PC or Mac without drivers. Works with all major UC platforms for seamless integration into your existing workflow.
Key Specs
- • USB-A connectivity
- • 7.18ft / 2.19m cable length
- • Windows and macOS compatible
Benefits
Built to withstand the demands of high-volume contact centers. Backed by over 40 years of Poly enterprise headset expertise.
Key Specs
- • Reinforced headband construction
- • Replaceable ear cushions extend lifespan
- • 2-year warranty
Who Should Use This Product?
Contact Center Agents
Designed for intensive softphone users in formal customer care centers who need all-day comfort, reliable audio quality, and acoustic protection during extended call sessions.
Customer Service Representatives
Ideal for customer service organizations requiring clear voice communication, noise cancellation to block office distractions, and inline controls for efficient call handling.
Remote Support Teams
Perfect for work-from-home professionals who need a professional USB headset with plug-and-play simplicity and compatibility with Zoom, Teams, Webex, and other UC platforms.
Why Choose This Product
The Poly EncorePro EP320 delivers the audio clarity and comfort contact center teams need to perform at their best throughout long shifts. The noise-canceling microphone ensures customers hear agents clearly, while voice-optimized frequency response makes conversations more accurate—leading to better outcomes and higher customer satisfaction. SoundGuard Digital acoustic protection safeguards hearing without compromising audio quality.
For IT administrators, the EncorePro EP320 offers simple deployment with USB plug-and-play connectivity and compatibility with all major UC platforms. Poly Lens software provides optional device management, firmware updates, and customization. The durable construction and replaceable ear cushions extend product lifespan, delivering exceptional value for organizations deploying headsets at scale.
For IT administrators, the EncorePro EP320 offers simple deployment with USB plug-and-play connectivity and compatibility with all major UC platforms. Poly Lens software provides optional device management, firmware updates, and customization. The durable construction and replaceable ear cushions extend product lifespan, delivering exceptional value for organizations deploying headsets at scale.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Zoom, Webex, Google Meet, RingCentral, Avaya, Cisco, and other UC platforms
Requirements
- • USB-A port
Software
- • Poly Lens (optional, for firmware updates and customization)
Note
Certified for Skype for Business and optimized for Microsoft Lync. For USB-C connectivity, see EP320 USB-C variant (767F9AA).
What's in the Box
- EncorePro EP320 stereo headset
- Quick start guide
Technical Specifications
Primary Attributes
Active Noise Cancellation (ANC):
No
Connectivity:
USB-A
Corded / Wireless:
Corded
Headset Speakers:
Stereo (Two Ear)
Warranty:
24 months
Wearing Style:
Over the Head, On the Ear
Wideband Audio:
Yes
Audio
Active Noise Cancellation (ANC):
No
Headset Speakers:
Stereo (Two Ear)
Wideband Audio:
Yes
Acoustic Shock Protection:
Yes
Hearing Protection:
SoundGuard DIGITAL, G616 compliant, TWA
Speaker Bandwidth (Music):
50Hz - 8kHz
Speaker Bandwidth (Talking):
200Hz - 6.8kHz
Speaker Size:
28 mm
Connectivity
Corded / Wireless:
Corded
Connectivity:
USB-A
Device Controls:
Volume Up / Down, Mute, Call Answer / End
General
Warranty:
24 months
Microphone
Microphone Noise Reduction:
Noise-canceling
Microphone Type:
Uni-directional
Physical Traits
Wearing Style:
Over the Head, On the Ear
Cable Length:
7 ft
Color:
Black
Ear Cushion Material:
Foam
Ear Cushion Replaceable:
Yes
Item Weight:
105 g
Software
Companion App:
Poly Lens, Plantronics Hub
Firmware Updateable:
Yes
EncorePro USB Models (8)
View Poly EncorePro EP320 Stereo Headset | USB-C – 767F9AA
USB-C
EncorePro 320 - USB-C
SKU: 767F9AA
Condition: New
Stock: 87
USB-C
$63.55
$112.20
Save $48.65
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-C – 760Q8AA
USB-C
EncorePro 310 - USB-C
SKU: 760Q8AA
Condition: New
Stock: 35
USB-C
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP545 Convertible Headset | USB-A | USB-C – 783R4AA
USB-A
USB-C
EP545
SKU: 783R4AA
Condition: New
Stock: 63
USB-A
USB-C
$106.47
$187.95
Save $81.48
(43% off)
View Poly EncorePro EP515 Mono Headset | USB-A | USB-C – 783R0AA
USB-A
USB-C
EncorePro EP515 UC - USB-A/USB-C
SKU: 783R0AA
Condition: New
Stock: 250+
USB-A
USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-A – 767G1AA
USB-A
EncorePro 310 - USB-A
SKU: 767G1AA
Condition: New
Stock: 250
USB-A
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP515-M MS Teams Mono Headset | USB-A | USB-C – 783R1AA
USB-A
USB-C
EncorePro EP515-M
SKU: 783R1AA
Condition: New
Stock: 112
USB-A
USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP525 Stereo Headset | USB-A | USB-C – 783R3AA
USB-A
USB-C
EncorePro 525 UC - USB-A/USB-C
SKU: 783R3AA
Condition: New
Stock: 195
USB-A
USB-C
$114.40
$201.95
Save $87.55
(43% off)
View Poly EncorePro EP525-M MS Teams Stereo Headset | USB-A | USB-C – 783R2AA
USB-A
USB-C
EncorePro EP525-M
SKU: 783R2AA
Condition: New
Stock: 250+
USB-A
USB-C
$114.40
$201.95
Save $87.55
(43% off)