Poly EncorePro EP320 Stereo Headset | USB-C – 767F9AA
EncorePro 320 - USB-C
Poly EP 320 Stereo USB-C HS TAA
MPN: 767F9AA
|
Condition: New
|
Checking...
Your Price
$63.55
MSRP: $112.20
Your Savings
$48.65
43.4% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Voice Optimization
- SoundGuard Digital · Acoustic Protection
- Stereo Audio · Dual Speakers
- All-Day Comfort · Lightweight Design
- USB-C · Plug-and-Play
- Inline Controls · Dynamic Mute Alert
Will this work for me?
View Requirements
EncorePro 320 - USB-C
Poly EP 320 Stereo USB-C HS TAA
MPN: 767F9AA
|
Condition: New
|
Checking...
Your Price
$63.55
MSRP: $112.20
Your Savings
$48.65
43.4% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Voice Optimization
- SoundGuard Digital · Acoustic Protection
- Stereo Audio · Dual Speakers
- All-Day Comfort · Lightweight Design
- USB-C · Plug-and-Play
- Inline Controls · Dynamic Mute Alert
Will this work for me?
View RequirementsProduct Overview
The Poly EncorePro EP320 (767F9AA) is a stereo USB-C headset designed for contact center professionals who need reliable, all-day comfort and clear voice communication. Featuring a flexible noise-canceling microphone boom, this headset ensures your voice comes through clearly while filtering out background noise and chatty neighbors. The voice-optimized frequency response makes conversations more accurate, leading to better customer outcomes.
Built for intensive phone use, the EncorePro 320 delivers HD audio through dual speakers that help improve focus in busy office environments. The lightweight design with soft, replaceable foam ear cushions provides comfort during extended shifts. Inline call controls make it easy to answer calls, adjust volume, and mute without reaching for your computer.
The USB-C connection provides plug-and-play simplicity with any PC or laptop—no drivers or configuration required. SoundGuard Digital acoustic protection safeguards against audio spikes while maintaining natural-sounding speech. A dynamic mute alert notifies you when you've forgotten to unmute, preventing awkward call moments. Supported by Plantronics Manager Pro for enterprise-wide device management and usage analytics.
Built for intensive phone use, the EncorePro 320 delivers HD audio through dual speakers that help improve focus in busy office environments. The lightweight design with soft, replaceable foam ear cushions provides comfort during extended shifts. Inline call controls make it easy to answer calls, adjust volume, and mute without reaching for your computer.
The USB-C connection provides plug-and-play simplicity with any PC or laptop—no drivers or configuration required. SoundGuard Digital acoustic protection safeguards against audio spikes while maintaining natural-sounding speech. A dynamic mute alert notifies you when you've forgotten to unmute, preventing awkward call moments. Supported by Plantronics Manager Pro for enterprise-wide device management and usage analytics.
Benefits
Deliver crystal-clear conversations with a flexible boom microphone that filters out background noise. Voice-optimized frequency response ensures accurate communication and fewer misunderstandings.
Key Specs
- • 4mm unidirectional noise-canceling microphone
- • Frequency response: 200Hz - 6.8kHz (telecom) / 50Hz - 8kHz (multimedia)
- • Flexible boom for precise positioning
Benefits
Protect your hearing during long shifts with sophisticated acoustic limiting technology. Prevents audio spikes while maintaining natural speech quality for comfortable all-day use.
Key Specs
- • Maximum acoustic output: <118 dBSPL A-weighted
- • G616 and TWA compliance
- • Anti-startle protection
Benefits
Block out office distractions with immersive stereo sound. Dual speakers help you focus on calls and improve comprehension in noisy contact center environments.
Key Specs
- • 28mm speaker drivers
- • 32 Ohm impedance
- • Stereo (binaural) design
Benefits
Work comfortably through extended shifts with a lightweight headset and soft ear cushions. Replaceable foam cushions maintain hygiene and comfort over time.
Key Specs
- • Weight: 70g
- • Soft, replaceable foam ear cushions
- • Fold-flat earpieces for storage
Benefits
Connect instantly to modern laptops and PCs with no drivers required. USB-C provides reliable digital audio and inline call controls for seamless softphone integration.
Key Specs
- • USB-C connectivity
- • 2.19m cable length
- • Compatible with all major UC platforms
Benefits
Manage calls without leaving your screen. Inline controls provide quick access to volume, mute, and call answer/end. Dynamic mute alert prevents embarrassing unmuted moments.
Key Specs
- • Call answer/end button
- • Volume +/- controls
- • Mute with dynamic alert notification
Who Should Use This Product?
Contact Center Agents
Designed for intensive phone use with all-day comfort, noise-canceling microphone, and acoustic protection for extended call sessions in busy environments.
Customer Service Representatives
Voice-optimized frequency response ensures clear, accurate conversations that lead to better customer outcomes and fewer misunderstandings.
Office Professionals
Stereo audio and lightweight design make this ideal for knowledge workers who spend significant time on softphone calls and video meetings.
Why Choose This Product
The Poly EncorePro EP320 delivers the perfect balance of quality, comfort, and value for contact center teams. The noise-canceling microphone ensures customers hear you clearly without background distractions, while voice-optimized frequency response improves conversation accuracy and reduces costly misunderstandings. Stereo audio helps agents focus in noisy open-office environments.
For IT administrators, the EncorePro 320 offers plug-and-play USB-C simplicity with no drivers to deploy or configure. Plantronics Manager Pro integration enables centralized device management, usage monitoring, and firmware updates across your entire headset fleet. The proven durability and 2-year warranty protect your investment, while the budget-friendly price point makes large-scale deployments financially practical.
For IT administrators, the EncorePro 320 offers plug-and-play USB-C simplicity with no drivers to deploy or configure. Plantronics Manager Pro integration enables centralized device management, usage monitoring, and firmware updates across your entire headset fleet. The proven durability and 2-year warranty protect your investment, while the budget-friendly price point makes large-scale deployments financially practical.
Will This Work for Me?
Works With
- • Windows, macOS
- • All major UC platforms including Microsoft Teams, Zoom, Webex, Google Meet, RingCentral, Genesys, Five9
Requirements
- • USB-C port on PC or laptop
Software
- • Plantronics Hub (optional, for settings customization); Plantronics Manager Pro (optional, for enterprise device management)
Note
This is the USB-C variant. For USB-A connectivity, see EncorePro 320 USB-A (767G0AA / 214570-01).
What's in the Box
- EncorePro EP320 stereo headset
- Quick start guide
Technical Specifications
Primary Attributes
Active Noise Cancellation (ANC):
No
Connectivity:
USB-C
Corded / Wireless:
Corded
Headset Speakers:
Stereo (Two Ear)
Warranty:
24 months
Wearing Style:
Over the Head, On the Ear
Wideband Audio:
Yes
Audio
Active Noise Cancellation (ANC):
No
Headset Speakers:
Stereo (Two Ear)
Wideband Audio:
Yes
Acoustic Shock Protection:
Yes
Hearing Protection:
SoundGuard, SoundGuard DIGITAL, G616 compliant
Speaker Bandwidth (Music):
50Hz - 8kHz
Speaker Bandwidth (Talking):
200Hz - 6.8kHz
Speaker Size:
28 mm
Certifications
Operating Systems:
Windows, macOS
Connectivity
Corded / Wireless:
Corded
Connectivity:
USB-C
Device Controls:
Volume Up / Down, Mute, Call Answer / End
General
Warranty:
24 months
Microphone
Microphone Noise Reduction:
Noise-canceling
Microphone Type:
Unidirectional noise cancelling
Physical Traits
Wearing Style:
Over the Head, On the Ear
Color:
Black
Ear Cushion Material:
Foam
Ear Cushion Replaceable:
Yes
Item Weight:
70 g
Software
Companion App:
Poly Lens
Firmware Updateable:
Yes
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