Poly EncorePro EP525-M MS Teams Stereo Headset | USB-A | USB-C – 783R2AA

Product Overview

The Poly EncorePro EP525-M (783R2AA) is a Microsoft Teams certified stereo headset designed for contact center and office professionals who demand reliable, all-day communication. Featuring a dual-ear design with foam ear cushions and weighing just 74 grams, this headset delivers exceptional comfort during extended call sessions while the noise-canceling microphone with positioning guides ensures crystal-clear voice transmission in average to loud environments.

Built for hybrid work flexibility, the EP525-M features a convenient 82-inch cable with both USB-A and USB-C connectors on the same cable, eliminating compatibility concerns across different devices. The dedicated Microsoft Teams button on the inline controller provides instant access to Teams features—answer calls, check notifications, and join meetings without switching windows. Dynamic audio adjustment automatically optimizes sound levels based on your activity.

SoundGuard DIGITAL technology provides sophisticated acoustic protection, safeguarding users' hearing from sudden loud sounds and extended exposure while maintaining natural speech quality. Aircraft-grade aluminum joints and laser-welded construction ensure long-term durability, minimizing breakages and downtime. IT administrators can manage deployments remotely via Poly Lens cloud-based software for firmware updates and device configuration.

Who Should Use This Product?

Contact Center Agents

Designed for all-day call handling with lightweight comfort, noise-canceling microphone, and SoundGuard hearing protection for extended shifts in busy environments.

Microsoft Teams Users

Native Teams certification with dedicated Teams button provides seamless integration for professionals who rely on Teams for calls, meetings, and collaboration.

Hybrid Office Workers

Dual USB-A/USB-C connectivity and 82-inch cable length provide flexibility for workers moving between home office and corporate environments with different equipment.

Why Choose This Product

The Poly EncorePro EP525-M transforms contact center productivity with Microsoft Teams certification that enables seamless collaboration—access Teams features, find internal experts, and join meetings without interrupting customer calls. The noise-canceling microphone with positioning guides ensures callers hear every word clearly, reducing miscommunication and improving customer satisfaction. Dynamic audio adjustment automatically optimizes sound quality based on your activity.

For IT administrators, the EP525-M simplifies deployment and management through Poly Lens cloud-based software, enabling remote firmware updates and device configuration across distributed teams. The durable construction with aircraft-grade aluminum joints minimizes equipment failures and replacement costs, while the dual USB-A/USB-C cable eliminates compatibility issues across diverse hardware environments. SoundGuard DIGITAL hearing protection helps organizations meet workplace safety requirements while protecting employee wellbeing.

Will This Work for Me?

Works With

  • Windows 11, Windows 10, macOS
  • Microsoft Teams, Zoom, Webex, Google Meet, Cisco Jabber, Avaya, RingCentral

Requirements

  • USB-A or USB-C port (both connectors included on cable)

Software

  • Poly Lens (optional, for firmware updates and remote management)

Note

This is the Microsoft Teams certified variant with dedicated Teams button. For UC variant without Teams button, see EP525 (783R3AA).

What's in the Box

  • Headset

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Certifications: Microsoft Teams
Connectivity: USB-A, USB-C
Corded / Wireless: Corded
Headset Speakers: Stereo (Two Ear)
Warranty: 24 months
Wearing Style: Over the Head, On the Ear
Wideband Audio: Yes

EncorePro USB Models (8)

View Poly EncorePro EP320 Stereo Headset | USB-C – 767F9AA
EP320 USB-C, EncorePro, Binaural,
Poly logo

EncorePro 320 - USB-C

SKU: 767F9AA
Condition: New
Stock: 87
USB-C USB-C
$63.55
$112.20
Save $48.65
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-C – 760Q8AA
EP310 USB-C, EncorePro, Monaural,
Poly logo

EncorePro 310 - USB-C

SKU: 760Q8AA
Condition: New
Stock: 35
USB-C USB-C
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP545 Convertible Headset | USB-A | USB-C – 783R4AA
EncorePro EP545 USB-A & USB-C, Convertible
Poly logo

EP545

SKU: 783R4AA
Condition: New
Stock: 63
USB-A USB-A
USB-C USB-C
$106.47
$187.95
Save $81.48
(43% off)
View Poly EncorePro EP515 Mono Headset | USB-A | USB-C – 783R0AA
EncorePro EP515 USB-A & USB-C, Monaural
Poly logo

EncorePro EP515 UC - USB-A/USB-C

SKU: 783R0AA
Condition: New
Stock: 250+
USB-A USB-A
USB-C USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-A – 767G1AA
EP310 USB-A, EncorePro, Monaural,
Poly logo

EncorePro 310 - USB-A

SKU: 767G1AA
Condition: New
Stock: 250
USB-A USB-A
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP515-M MS Teams Mono Headset | USB-A | USB-C – 783R1AA
EncorePro EP515-M USB-A & USB-C, Monaural, Teams Certified
Poly logo

EncorePro EP515-M

SKU: 783R1AA
Condition: New
Stock: 112
USB-A USB-A
USB-C USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP320 Stereo Headset | USB-A – 767G0AA
EP320 USB-A, EncorePro, Binaural,
Poly logo

EP320 USB-A

SKU: 767G0AA
Condition: New
Stock: 80
USB-A USB-A
$63.55
$112.20
Save $48.65
(43% off)
View Poly EncorePro EP525 Stereo Headset | USB-A | USB-C – 783R3AA
EncorePro EP525 USB-A & USB-C, Binaural
Poly logo

EncorePro 525 UC - USB-A/USB-C

SKU: 783R3AA
Condition: New
Stock: 195
USB-A USB-A
USB-C USB-C
$114.40
$201.95
Save $87.55
(43% off)