Poly EncorePro EP525 Stereo Headset | USB-A | USB-C – 783R3AA

Product Overview

The Poly EncorePro EP525 (783R3AA) is a professional-grade stereo USB headset designed for contact centers and hybrid work environments. Featuring built-in USB-A and USB-C connectors on a single 82-inch cable, this headset provides flexible connectivity to any PC regardless of port type. The noise-canceling microphone with positioning guides reduces background noise and interference, ensuring clear voice transmission in average to loud environments.

Built for all-day comfort, the EncorePro EP525 weighs just 74 grams with foam ear cushions and an adjustable headband. The inline control module features recessed buttons for call answer/end, volume adjustment, mute, and hold functions—preventing accidental activation during calls. SoundGuard DIGITAL technology provides acoustic hearing protection by limiting sounds below 118 dBA.

The EncorePro EP525 integrates seamlessly with Poly Lens cloud-based device management software for remote firmware updates and deployment management. Aircraft-grade aluminum joints and durable cable construction ensure long-term reliability in demanding contact center environments. UC certified for compatibility with all major softphone platforms including Microsoft Teams, Zoom, Webex, and Cisco Jabber.

Who Should Use This Product?

Contact Center Agents

Built for all-day call handling with noise-canceling microphone, acoustic protection, and durable construction that withstands years of intensive use in busy contact center environments.

Hybrid Workers

Dual USB-A/USB-C connectivity enables seamless transitions between office workstations and home setups without carrying adapters or switching headsets.

IT Administrators

Simplified deployment and remote management via Poly Lens reduces support burden. UC certification ensures compatibility across all major softphone platforms.

Why Choose This Product

The Poly EncorePro EP525 eliminates connectivity headaches with dual USB-A and USB-C connectors on a single cable, enabling agents to work from any PC without adapters. The noise-canceling microphone ensures callers hear every word clearly, while SoundGuard DIGITAL protects employee hearing during extended shifts. At just 74 grams with foam ear cushions, agents stay comfortable and focused throughout demanding workdays.

For IT teams, the EncorePro EP525 simplifies fleet management through Poly Lens cloud-based software. Remote firmware updates and device configuration eliminate desk-side visits, while UC certification guarantees compatibility with Microsoft Teams, Zoom, Webex, Cisco Jabber, and other major platforms. Aircraft-grade aluminum joints and durable cable construction minimize replacement costs and downtime.

Will This Work for Me?

Works With

  • Windows 11, Windows 10, macOS
  • Microsoft Teams, Zoom, Webex, Cisco Jabber, Avaya, Genesys, RingCentral

Requirements

  • USB-A or USB-C port (dual connector included)

Software

  • Poly Lens (optional, for firmware updates and remote management)

Note

This is the UC variant. For native Microsoft Teams button integration, see the EP525-M Teams-certified variant.

What's in the Box

  • Headset
  • Storage pouch

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: USB-A, USB-C
Corded / Wireless: Corded
Headset Speakers: Stereo (Two Ear)
Warranty: 24 months
Wearing Style: Over the Head, On the Ear
Wideband Audio: Yes

EncorePro USB Models (8)

View Poly EncorePro EP320 Stereo Headset | USB-C – 767F9AA
EP320 USB-C, EncorePro, Binaural,
Poly logo

EncorePro 320 - USB-C

SKU: 767F9AA
Condition: New
Stock: 87
USB-C USB-C
$63.55
$112.20
Save $48.65
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-C – 760Q8AA
EP310 USB-C, EncorePro, Monaural,
Poly logo

EncorePro 310 - USB-C

SKU: 760Q8AA
Condition: New
Stock: 35
USB-C USB-C
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP545 Convertible Headset | USB-A | USB-C – 783R4AA
EncorePro EP545 USB-A & USB-C, Convertible
Poly logo

EP545

SKU: 783R4AA
Condition: New
Stock: 63
USB-A USB-A
USB-C USB-C
$106.47
$187.95
Save $81.48
(43% off)
View Poly EncorePro EP515 Mono Headset | USB-A | USB-C – 783R0AA
EncorePro EP515 USB-A & USB-C, Monaural
Poly logo

EncorePro EP515 UC - USB-A/USB-C

SKU: 783R0AA
Condition: New
Stock: 250+
USB-A USB-A
USB-C USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP310 Mono Headset | USB-A – 767G1AA
EP310 USB-A, EncorePro, Monaural,
Poly logo

EncorePro 310 - USB-A

SKU: 767G1AA
Condition: New
Stock: 250
USB-A USB-A
$58.40
$99.95
Save $41.55
(42% off)
View Poly EncorePro EP515-M MS Teams Mono Headset | USB-A | USB-C – 783R1AA
EncorePro EP515-M USB-A & USB-C, Monaural, Teams Certified
Poly logo

EncorePro EP515-M

SKU: 783R1AA
Condition: New
Stock: 112
USB-A USB-A
USB-C USB-C
$99.67
$175.95
Save $76.28
(43% off)
View Poly EncorePro EP320 Stereo Headset | USB-A – 767G0AA
EP320 USB-A, EncorePro, Binaural,
Poly logo

EP320 USB-A

SKU: 767G0AA
Condition: New
Stock: 80
USB-A USB-A
$63.55
$112.20
Save $48.65
(43% off)
View Poly EncorePro EP525-M MS Teams Stereo Headset | USB-A | USB-C – 783R2AA
EncorePro EP525-M USB-A & USB-C, Binaural, Teams Certified
Poly logo

EncorePro EP525-M

SKU: 783R2AA
Condition: New
Stock: 250+
USB-A USB-A
USB-C USB-C
$114.40
$201.95
Save $87.55
(43% off)