Poly EncorePro EP545 Convertible Headset | USB-A | USB-C – 783R4AA
Poly EP 545 USB-A CONV HS
Certified Women-Owned
- 3-in-1 Convertible Design
- USB-A · USB-C · Single Cable
- Noise-Canceling Microphone
- SoundGuard Hearing Protection
- Inline Call Controls
- UC Platform Compatible
Will this work for me?
View Requirements
Poly EP 545 USB-A CONV HS
Certified Women-Owned
- 3-in-1 Convertible Design
- USB-A · USB-C · Single Cable
- Noise-Canceling Microphone
- SoundGuard Hearing Protection
- Inline Call Controls
- UC Platform Compatible
Will this work for me?
View RequirementsProduct Overview
Built with both USB-A and USB-C connectors on a single cable, the EP545 connects seamlessly to any PC regardless of port availability. The inline control module features clearly-displayed, recessed buttons for call answer, hold, and volume control—preventing accidental activation during calls. SoundGuard technology protects against acoustic shock by limiting sounds below 118 dBA, while the noise-canceling microphone with 290° rotation ensures your voice comes through clearly in any environment.
The EncorePro EP545 is built for UC applications and softphones from Avaya, Cisco, Genesys, and other major platforms. Weighing just 22-32 grams depending on wearing style, this headset delivers all-day comfort with soft, replaceable ear cushions and a lightweight design that reduces fatigue during extended call sessions.
Adapt to any preference with three wearing styles in one headset. Agents choose what works best for them—over-the-head, over-the-ear, or behind-the-neck.
- • Over-the-head, over-the-ear, behind-the-neck styles
- • Lightweight: 22-32g depending on style
- • 6 axes of adjustment for perfect fit
Connect to any PC without adapters or dongles. Both USB-A and USB-C connectors built into one cable for true plug-and-play flexibility.
- • Dual USB-A and USB-C connectors
- • 85.8 in / 218 cm cable length
- • Plug-and-play—no drivers required
Sound professional in any environment. The flexible boom microphone reduces background noise and features visual and tactile positioning guides for optimal placement.
- • Noise-canceling boom microphone
- • 290° microphone rotation
- • Visual and tactile positioning cues
Protect your hearing during long shifts. SoundGuard technology limits acoustic shock and manages safe volume levels throughout the workday.
- • Acoustic shock protection below 118 dBA
- • Echo reduction technology
- • Voice-optimized frequency response
Manage calls without reaching for your computer. Recessed buttons prevent accidental activation while keeping essential controls within easy reach.
- • Call answer/end, hold, volume buttons
- • Single audio/video hold button
- • Recessed design prevents accidental presses
Works with all major unified communications platforms right out of the box. No complex configuration—just plug in and start taking calls.
- • Avaya, Cisco, Genesys compatible
- • Microsoft Teams, Zoom, Webex support
- • Poly Lens for device management
Who Should Use This Product?
Contact Center Agents
Ideal for telephone-intensive professionals who need all-day comfort and reliable call quality in busy call center environments.
Hybrid Workers
Perfect for employees splitting time between home and office who need a single headset that connects to any PC via USB-A or USB-C.
Customer Service Representatives
Built for professionals handling high call volumes who need noise-canceling audio and hearing protection throughout extended shifts.
Why Choose This Product
For IT teams, the EP545 simplifies deployment with plug-and-play USB connectivity and Poly Lens cloud-based device management. SoundGuard hearing protection helps organizations meet OSHA/Noise at Work standards, while the durable construction with top-grade aluminum joints minimizes breakages and replacement costs. Universal UC platform compatibility means one headset works across Avaya, Cisco, Microsoft Teams, Zoom, and other softphone applications.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Zoom, Webex, Avaya, Cisco, Genesys, RingCentral, 8x8, Five9
Requirements
- • USB-A or USB-C port (both connectors included on cable)
Software
- • Poly Lens (optional, for firmware updates, settings customization, and SoundGuard DIGITAL features)
Note
This is the UC variant for universal platform compatibility. For dedicated Microsoft Teams button, see EncorePro 515-M or 525-M.
What's in the Box
- EncorePro EP545 convertible headset
- Over-the-head wearing attachment
- Over-the-ear wearing attachment
- Behind-the-neck wearing attachment
- Ear cushion
- Quick start guide