Poly EncorePro HW520V Stereo Headset | QD | Voice Tube – 783P8AA#ABA
Poly EP 520V VT Mic wQD BHS
Certified Women-Owned
- Voice Tube Microphone · Clear & Replaceable
- Wideband Audio · Up to 6,800 Hz
- SoundGuard · Hearing Protection
- Binaural Design · Focus & Concentration
- 72g Lightweight · All-Day Comfort
- Quick Disconnect · Universal Compatibility
Will this work for me?
View Requirements
Poly EP 520V VT Mic wQD BHS
Certified Women-Owned
- Voice Tube Microphone · Clear & Replaceable
- Wideband Audio · Up to 6,800 Hz
- SoundGuard · Hearing Protection
- Binaural Design · Focus & Concentration
- 72g Lightweight · All-Day Comfort
- Quick Disconnect · Universal Compatibility
Will this work for me?
View RequirementsProduct Overview
The HW520V features a voice tube microphone design that provides clear voice delivery without distraction. The detachable voice tube is both clear and easy to clean or replace, making maintenance simple. Wideband audio support up to 6,800 Hz delivers richer, clearer conversations while reducing listening fatigue. SoundGuard technology protects users from acoustic shock by limiting sounds above 118 dBA, meeting OSHA and Noise at Work regulations.
Built for durability in demanding contact center environments, the HW520V features laser-welded construction and metal joints engineered for reliability. The Quick Disconnect (QD) connector provides walkaway convenience and compatibility with all Poly USB adapters, desk phone audio processors, and direct connect cables. Visual and tactile positioning guides ensure precise microphone placement for optimal voice clarity on every call.
Delivers clear voice transmission with a slim, contemporary design. The detachable voice tube is easy to clean or replace, reducing maintenance costs and ensuring consistent audio quality.
- • Extendable and replaceable voice tube
- • Visual and tactile positioning guides
- • Slim, discreet microphone design
Experience richer, clearer conversations that reduce listening fatigue during long shifts. HD audio support ensures every word comes through clearly.
- • Wideband frequency response up to 6,800 Hz
- • Optimized for HD/wideband phones
- • Dual speakers for immersive audio
Protects agents from acoustic shock and sudden loud sounds. Meets OSHA and Noise at Work regulations for safe, compliant operation.
- • Acoustic limiting above 118 dBA
- • Anti-startle protection
- • OSHA/Noise at Work compliant
Both ears covered to block background noise and help agents focus entirely on callers. Ideal for busy call centers where concentration is essential.
- • Over-the-head binaural wearing style
- • Soft foam ear cushions
- • Blocks ambient noise distractions
Ultra-lightweight design ensures comfort during 8+ hour shifts. Adjustable headband and soft cushions provide a personalized fit for any user.
- • 72g / 2.54oz headset weight
- • Adjustable headband
- • Replaceable ear cushions
Walk away from your desk without removing your headset. QD connector works with all Poly USB adapters, desk phone cables, and audio processors.
- • Poly Quick Disconnect connector
- • Compatible with all Poly QD cables
- • Works with USB adapters and desk phones
Who Should Use This Product?
Contact Center Agents
Designed for telephone-intensive users in formal customer care centers who need all-day comfort, clear audio, and hearing protection during extended call sessions.
Help Desk & Technical Support
Ideal for IT help desk professionals who spend hours on calls troubleshooting issues and need to hear callers clearly while blocking office distractions.
Telesales & Customer Service
Perfect for sales and service representatives who need reliable, comfortable headsets that deliver clear voice quality for professional customer interactions.
Why Choose This Product
For contact center managers, the HW520V reduces operational costs through durable laser-welded construction and replaceable components including ear cushions and voice tubes. SoundGuard hearing protection ensures compliance with OSHA and Noise at Work regulations, protecting both employees and the organization. The Quick Disconnect connector provides flexibility for agents to step away from their desks while maintaining compatibility with existing Poly infrastructure.
Will This Work for Me?
Works With
- • Windows, macOS, Chromebook (with compatible adapter)
- • Desk phones with headset port (requires direct connect cable)
- • All major UC platforms via Poly USB adapters
Requirements
- • Poly QD-to-USB adapter (DA70, DA75, DA80, DA85) for PC connection
- • Poly direct connect cable for desk phone connection
Software
- • Poly Lens (optional, for firmware updates when using DA-series adapters)
Note
This is the Voice Tube (V) model—microphone does not have noise cancellation. For noisy environments, see HW520 with noise-canceling microphone (783P6AA#ABA).
What's in the Box
- EncorePro HW520V headset
- Clothing clip
- Quick start guide